How Your Wallet and Data Are Handled
We keep this policy short on purpose. When you fund your account wallet with bKash, Nagad or Rocket, the payment reference is stored so your balance can be reconciled and a dispute traced later. We never ask for your wallet PIN, and no member of our
-
1
team will request it over chat or phone. Cookie data keeps your session signed in and remembers the language and currency you picked; clearing cookies signs you out but leaves the account untouched. Where you live decides what you can use. Access to the lobby, and
-
2
the way your data is handled, depends on the law in your jurisdiction and on the regions we accept accounts from. If your region is not eligible we will not open the account, and the application details are not held beyond the time needed to close
-
3
the request. You can ask for a copy of the details tied to your account, ask us to fix a wrong mobile number, or ask us to delete what we are not required to keep. Requests go through the support channels below, and we may ask
-
4
for a one-time code before we act, so nobody else can read your file. Two things we will not do: sell your details to outside lists, or hold wallet records longer than the accounting rules in your jurisdiction require. Retention is set by those rules, not
-
5
by us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.